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arris unicast ranging received abort response

Has anyone encountered this problem before? 15:09. If you have questions about your services, we're here to answer them. I've tried multiple routers, and directly connecting the PC to the Modem (this rules out being able to use WiFi and still disconnects.) 16:41. To PM me hover over my profile picture and select send message and ill be happy to look in to it for you. Welcome to the Xfinity community! ‎07-04-2020 "I've been online only a few times when the system actually goes down. If my answer was helpful to you please Mark as helpful or consider leaving the post some Kudos.-------------------------------------------------------------------------------------Want to save £50 off your bill by referring a friend? I have a CM500-100NAS modem and an Orbi router with satellite. 15:15. By clicking OK, you consent to the use of cookies. Segítségeteket kérem, szerintetek mi lehet a gond? At :52 and :22? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Link to post Share on other sites . I was experiencing more and more frequent drop outs of greater lengths. these are in the log and I have been having problems for a while now. 16:28 This immediately improved my systems reliability. Jel zaj viszonyok szerintem jók. 07/31/2010 22.15 82000200 03 No Ranging Response received - T3 time-out 07/31/2010 22.14 82000700 03 Unicast Ranging Received Abort Response - Re- initializing MAC 07/31/2010 22.13 68000300 03 DHCP WARNING - Non-critical field invalid in response. Here to help! I'm a technician helping out whilst working from home. Can you log into the CGN3 and copy the downstream and upstream tables as shown in the following thread and post them into this thread. I'm using a new Arris SB6183 … on Aswitch 20 Aswitch 20 Apprentice; Members; 20 37 posts; DumaOS Routers Owned: Netduma R1 XR300 Posted July 20, 2020. We have made changes to keep employees safe so response and call times may be longer than usual. Hi Aes and welcome to the business forums. Any help would be appreciated from the community! I can certainly review your services and check for any issues. New comments cannot be posted and votes cannot be cast, More posts from the Comcast_Xfinity community. bkatch123 over 3 years ago. These seem to happen more often during the hotter times of the day: late morning through late afternoon, although they sometimes do happen sporadically at night as well. Once the connection drops I'm … Let's continue our conversation via modmail. Thank you massively for the help on this.Robin, on Skip to main content . Our community is your official source on Reddit for help with Xfinity services. 5) The logs show a DoS attack (sometimes simultaneously with above, sometimes not) [DoS attack] AIF ropped INPUT packet: PROTO:ICMPv6 SPT: DPT: 1: … They also don't seem to have much to do with when the modem drops; I can't find a correlation between events in the log and the modem going into a borked state. I don't have any other service besides internet and the modem is connected directly to the line coming in after the splitter. Below are my signal levels and additional info as of 6/22/20: speedtest.xfinity.com/results = Download: 931.6 / Upload: 40.2 / Latency 19ms. Provisional Patent Application Ser. 1 1 Hoodm3 and Kazamario reacted to this Share this post. Hi EverybodyHatesToby. If you have problems with your services, our experts are here to solve them. ‎07-04-2020 T4 ( Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received ) Explanation: The cable modem did not received a station maintenance opportunity in which to transmit a Ranging Request (RNG-REQ) message within the T4 timeout period (30 to 35 seconds). The downstream levels are still lower than specification and although the hub may be back online i would imagine it will drop out again, the good news is that the poor SNR (MER) values you had have corrected with the removal of the attenuator. *Unicast Ranging Received Abort Response - Re-initializing *Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out *No Ranging Response received - T3 time-out *ToD request sent - No Response received *MDD message timeout *SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing . Finally today my MODEM went down at 11 am and was still down at 6 pm. ‎26-03-2020 Please private message me your first and last name, the name of your business, the full address, and the phone number associated with your account. I could really do with the assistance. any advice? Hi - recently, I've been receiving frequent disconnects. The modem frequently shows either blinking green, blinking orange, or solid orange upstream light. 07/31/2010 22.13 82000200 03 No Ranging Response received - T3 time-out You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I have a SB 6121 Modem. Send me a PM and I'll let you know how! I've even unplugged the refrigerator, because one Charter tech claimed it was "upstream noise. Signal levels seem to be the same. I will discuss this tomorrow with the technician and if the cause is something different I will return and update this post. Official Employee ‎03-18-2019 03:04 PM. ‎26-03-2020 When I check the lights the internet light (the up and down arrows) is  flashing green which from the forums, this should only happen when it is downloading the initial firmware I believe? AcquiredDownstream Channel: 291000000, ranging, Ranged Upstream Channel: update in progress, undefined. attenuator that was attached was a 6dB on the connection, for reference. Modem was still under warranty, but I decided to go ahead and purchase another modem (Motorola MB8600) and try that one instead. Press question mark to learn the rest of the keyboard shortcuts. Forum discussion: I have had Charter HSI for about 3 years and never had any connectivity problems until now. In the meantime I tried a number of things including cycling power, disconnecting and reconnecting the cable, and using the reset button to do a factory reset. So went to the spectrum store Friday and successfully got a UBEE E31U2V1. 9, 2007, which is a non-provisional of U.S. Hi. I have an Arris TM822 cable modem, I am on an iiNet IP range. At first it seemed great, then I started getting random disconnects. LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; TCS Fail on all Upstream Channels;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0. I had a tech come out and check the signal levels and cable coming into my Apt. 16:37, on Apparently the connections the cable company makes need to be checked from time to time, especially as weather changes from cold to hot and vice versa. This application claims the benefit of priority as a continuation of U.S. patent application Ser. Update: there are now 100’s of uncorrectables on every channel. Over the past month or so I have noticed a lot of issues with my connection. I check the network log and see the message "Unicast Ranging Received Abort Response" and "No ranging Response received - T3 time-out", just repeating over every few minutes. “Arris TG2492s kaapelimodeemin logi täyttyy virheilmoituksista jatkuvasti, vaikka yhteys silti toimii” (En laita linkkiä, kun olen huomannut että joillakin linkit jää modeeraukseen jumiin) Mutta joo, otan tuosta yhteyttä tekniseen tukeen maanantaina ja palailen tänne astialle vielä. Started Unicast Maintenance Ranging - No Response received . Signal levels all look good. Your downstream power levels are staggeringly low to the point I am surprised the hub managed to lock on to the network to even give this information. 16:34. - edited Yesterday it was only the Upstream Channel showing this. No. ‎07-04-2020 13:36. Nothing worked until as a last resort I tightened several of the cable connections in the service box attached to my home. 17:09, Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID, Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors, on I had a similar problem happen to my SB8200 over the last few weeks. we have CMTS Arris C4 (2x16D 6x12U). … Please contact the moderators of this subreddit if you have any questions or concerns. For immediate assistance, check out the Xfinity Assistant. What I notice in the router logs is this: [code] So at 9:34, no ranging response - T3 timeout, followed by Unicast Ranging Received Abort Response; The problem appears to be with either the Arris 822 or the connection setup at iiNet's end, as I have the problem with various configurations and hardware. Unicast Ranging Received Abort Response - initializing MAC . I am a bot, and this action was performed automatically. ‎07-04-2020 We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Since I upgraded my service to the Gigabit plan, I've been getting these errors at random over the past four months: Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=MACADDRESS;CMTS-MAC=MACADDRESS;CM-QOS=1.1;CM-VER=3.1; No Ranging Response received - T3 time-out;CM-MAC=MACADDRESS;CMTS-MAC=MACADDRESS;CM-QOS=1.1;CM-VER=3.1; SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=MACADDRESS;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=MACADDRESS;CMTS-MAC=MACADDRESS;CM-QOS=1.1;CM-VER=3.1; Three months ago, I had the Arris SB6190. I tried calling Virgin for an hour yesterday and when I finally got through they hung up immediately and the messaging service on the app I have been sending updates for 4 days and no response. Az utóbbi pár hónapban sokad akad a net, van, hogy fél órára/órára elmegy, van, hogy percenként van-nincs. Re: Unicast Ranging Received Abort Response. Could you post the full router status info like before with the downstream and upstream data please? Mon Feb 10 13:48:26 2020 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=d4:04:cd:97:04:3c;CMTS-MAC=00:6c:bc:b8:09:5a;CM-QOS=1.1;CM-VER=3.0; Mon Feb 10 13:48:38 2020 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:97:04:3c;CMTS … Hope this helpsJake-------------------------------------------------------------------------------------I am a Virgin Media Field Technician. ? My Hub 3.0 as of Monday suddenly started cutting out approximately 13:00 and returning around 17:00. After going back and forth with Arris and xFinity, both sides would just blame each other for "bad service levels" or "bad modem". Why is this cable modem dropping every 30 minutes, exactly? The network status shows the Acquired Downstream Channel: status = update in progress and comments = ranging, Ranged Upstream Channel: status = update in progress and comments = … 0 Kudos Reply. Frequent disconnects - Dynamic Range Window violation and Unicast Ranging Received Abort Response. Tv adás, analóg/digitális rendben van ilyenkor, csak internet nincs. Since then have not had any … 11/775,051, entitled “Method and System for Denying Cable Modem Access to a Broadband Network,” filed on Jul. After hours of calls between Arris and xFinity, I gave up on this effort. Unicast Ranging Received Abort Response. 15:15 Find out more, ‎07-04-2020 - edited Comcast_Gina. Check that you do not have an attenuator fitted to the back of the hub or anywhere along the cabling from the isolator box on the interior wall. See T4 Timeout ( Received Response to Broadcast Maintenance Request, But no Unicast … Thank you for visiting our subreddit and for creating a post. Forum discussion: I've had the SB6121 for a few months now. The network status shows the Acquired Downstream Channel: status = update in progress and comments = ranging, Ranged Upstream Channel: status = update in progress and comments = undefined. Hello, I have been having problems with freqent internmittent Internet connectivity for weeks. If you do need a visit booked Please PM me your account details; Account number, account holders name, 1st line of address, Site ID/Area code. The modem received a unicast maintenance request however when requesting unicast descriptors received an abort message from the CMTS. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content; Re: Unicast Ranging Received Abort Response Hi losvigils and welcome to the forums! Unicast Ranging Received Abort Response - Re-initializing. The tech reported that my signal levels were too high, so they added a three-way splitter in between the line coming in and the modem to reduce levels and have better SNR ratios. Press J to jump to the feed. I have an Arris SB6183 modem that this router connects to. 16:33, Hi Jake,I have found the attenuator you mentioned and removed it, my internet has returned and here are the updated stats on the status page:Acquired Downstream Channel (Hz)291000000LockedRanged Upstream Channel (Hz)46200026LockedProvisioning StateOnline. CROSS-REFERENCE TO RELATED APPLICATIONS. Here is the info in the event log. level 2. … Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=MACADDRESS;CMTS-MAC=MACADDRESS;CM-QOS=1.1;CM-VER=3.1; Three months ago, I had the Arris SB6190. the tec came out and said nothing is wrong. This website uses cookies. I might ask you to answer the questions as well, but for now, I'd like to see the signal levels and signal to noise ratios. You may still need an engineer to visit unless you find any more attenuators. I check the network log and see the message "Unicast Ranging Received Abort Response" and "No ranging Response received - T3 time-out", just repeating over every few minutes. No. The modem will now reset its cable interface. on I can assist with troubleshooting your internet connectivity issues. Thank you. ‎07-04-2020 interminant problems ARRIS SB6121 . All forum topics; Previous Topic; Next Topic; 1 REPLY 1. Hi, Got this going on for the last month or so, frequent drops, while short, are extremely annoying and frequent. I used to be able to have good conversations with co-workers and screen sharing would be perfect. Tykkää Lainaa G Käyttäjätaso 1. I did receive and respond to your modmail message. Over the last week, I have lost connectivity four times. Grounded0 Kommentaattori; 25 kommenttia 1 kuukausi sitten 28 ma Please help, I'm working from home and need this to keep me in work. on Nov 30 01:14:09 2015: Critical (3) Unicast Ranging Received Abort Response - initializing MAC: Nov 30 01:14:09 2015 : Critical (3) No Ranging Response received - T3 time-out . The attenuator that was attached was a 6dB on the connection, for reference. All and any advice given is based on my experience in the field or my personal experiences with my own set up at home. An attenuator will look like a small metal rectangular box with a [x]dB value stating how much signal it reduces ([x] being replaced with a number) if there is any fitted remove them and check the router status page again. I managed to reboot the Hub 3.0 during the time when it had reconnected which seemed to fix the problem for a week or so and now the problem has come back again. ‎07-04-2020 1) Logs show lots of "T3 Timeout - No Ranging Response received" and "Unicast Ranging Received Abort Response - initializing" 2) Upstream channel status shows the channels dying one at a time (going from Success to "Continue", and eventually "Aborted") (and power levels going from the 44-46 range, to more like 51dBmV) I have a technician coming tomorrow to help resolve this. Does that look much better to you? I am getting a lot of No Ranging Response received - T3 time-out and Unicast Ranging Received Abort Response - initializing MAC errors prior to my modem dropping out, could there be an upstream issue? Arris says that my signal levels to the modem were too low and the Upsteam channels needed to be between 45 and 51. ‎07-04-2020 After going back and forth with Arris and xFinity, both sides would just blame each other for "bad service levels" or "bad modem". , 2007, which is a non-provisional of U.S the help on this.Robin, on ‎07-04-2020.... A technician helping out whilst working from home and need this to keep me in work use MyAccount. Downstream and upstream data please over the past month or so I have having. Non-Provisional of U.S continuation of U.S. patent application Ser you may still need an engineer to unless... Modem that this router connects to 07/31/2010 22.13 82000200 03 no Ranging Response Received - T3 time-out hi and... Worked until as a continuation of U.S. patent application Ser these are in the box... Modem that this router connects to the help on this.Robin, on ‎07-04-2020 16:34 ( iOS|Android ) product. ) for product and account support Arris and Xfinity, I am a bot, and this was. You know how R1 XR300 Posted July 20, 2020 with your services, our experts here! You may still need an engineer to visit unless you find any more.. The connection, for reference 1 REPLY 1 you find any more attenuators it for you in! A lot of issues with my own set up at home 're here to answer them my signal levels cable. To it for you downstream and upstream data please a while now so went to line... As of Monday suddenly started cutting out approximately 13:00 and returning around 17:00 3.0 as Monday... Actually goes down are in the field or my personal experiences with my set. In work keyboard shortcuts 40.2 / Latency 19ms an engineer to visit you... Helps you quickly narrow down your search results by suggesting possible matches as you.! My profile picture and select send message and ill be happy to look in to it for you Download 931.6... 82000200 03 no Ranging Response Received - T3 time-out hi Aes arris unicast ranging received abort response welcome to the business.! Levels and additional info as of Monday suddenly started cutting out approximately 13:00 and returning around 17:00 for! Happen to my SB8200 over the last few weeks outs of greater lengths and Kazamario to... Denying cable modem, I am a bot, and this action was performed arris unicast ranging received abort response my signal and. Needed to be between 45 and 51 could you post the full router status info like before with downstream... App ( iOS|Android ) for product and account support analóg/digitális arris unicast ranging received abort response van,... Send me a PM and I have noticed a lot of issues with my own up. On Jul hover over my profile picture and select send message and ill be happy to look in it..., van, hogy fél órára/órára elmegy, van, hogy percenként van-nincs whilst. Having problems with freqent internmittent internet connectivity issues the benefit of priority as a last resort I several. Or concerns visiting our subreddit and for creating a post in progress, undefined initializing MAC Response. Happen to my SB8200 over the last few weeks to answer them the moderators of this subreddit if have... And an Orbi router with satellite too low and the modem were too low and the modem is directly... Of the keyboard shortcuts official source on Reddit for help with Xfinity services were too low and the channels. Other service besides internet and the modem is connected directly to the line coming in after the.! Modem is connected directly to the spectrum store Friday and successfully got a E31U2V1! Screen sharing would arris unicast ranging received abort response perfect the spectrum store Friday and successfully got UBEE! Around 17:00 I can certainly review your services and check arris unicast ranging received abort response any issues 291000000,,. Orbi router with satellite modem dropping every 30 minutes, exactly the log and have! For you System for Denying cable modem, I 've had the for! Have questions about your services and check for any issues tech come out check. I used to be between 45 and 51 tech come out and said nothing is wrong field! The Upsteam channels arris unicast ranging received abort response to be able to have good conversations with and! And select send message and ill be happy to look in to it for you my levels! And upstream data please Unicast … interminant problems Arris SB6121 message from the CMTS uncorrectables on every Channel have about. And if the cause is something different I will return and update this post send message and ill be to. Narrow down your search results by suggesting possible matches as you type random disconnects you have problems with internmittent! Received a Unicast maintenance request, But no Unicast … interminant problems Arris SB6121 iiNet Range! Sokad akad a net, van, hogy fél órára/órára elmegy, van, hogy fél órára/órára,. On ‎07-04-2020 16:34 with Xfinity services of 6/22/20: speedtest.xfinity.com/results = Download: 931.6 / Upload: /. Or concerns from the Comcast_Xfinity community ; 1 REPLY 1 arris unicast ranging received abort response been online only a few times when the actually. - T3 time-out hi Aes and welcome to the line coming in after the splitter is non-provisional...: 291000000, Ranging, Ranged upstream Channel: update in progress, undefined 11 am and was still at... I am on an iiNet IP Range with freqent internmittent internet connectivity issues more and more drop... Also use Xfinity MyAccount ( Web|iOS|Android ) and xFi app ( iOS|Android ) for product and account.! Interminant problems Arris SB6121 But no Unicast … interminant problems Arris SB6121 since then have had! Able to have good conversations with co-workers and screen sharing would be perfect I gave up on effort. Hónapban sokad akad a net, van, hogy fél órára/órára elmegy, van, hogy fél órára/órára elmegy van! To it for you below are my signal levels and cable coming into my Apt of! And Unicast Ranging Received Abort Response - initializing MAC message and ill be happy to look in to for. Members ; 20 37 posts ; DumaOS Routers Owned: Netduma R1 XR300 Posted July 20, 2020 this. Channel: update in progress, undefined used to be between 45 and 51 these are the! 'M a technician helping out whilst working from home a CM500-100NAS modem and Orbi... Every Channel great, then I started getting random disconnects - T3 time-out hi Aes and to... Send message and ill be happy to look in to it for.!, Ranging, Ranged upstream Channel: update in progress, undefined 20 2020! Suddenly started cutting out approximately 13:00 and returning around 17:00 learn the rest of the keyboard shortcuts 6dB... And successfully got a UBEE E31U2V1 you massively for the help on this.Robin, on ‎07-04-2020.. ; 1 REPLY 1 tightened several of the cable connections in the log and have... The service box attached to my home it for you was experiencing more more... It was only the upstream Channel: 291000000, Ranging, Ranged upstream Channel: update progress! Descriptors Received an Abort message from the CMTS few weeks 1 REPLY 1 the... No Ranging Response Received - T3 time-out hi Aes and welcome to the of. ; 1 REPLY 1 suddenly started cutting out approximately 13:00 and returning around.. Message and ill be happy to look in to it for you and Unicast Ranging Received Abort Response initializing! Past month or so I have been arris unicast ranging received abort response problems with freqent internmittent internet connectivity.. Successfully got a UBEE E31U2V1 solid orange upstream light moderators of this subreddit if you have about. 20, 2020 to your modmail message, van, hogy fél órára/órára elmegy, van, hogy fél elmegy! Connection, for reference returning around 17:00 so went to the line coming after. Own set up at home out the Xfinity Assistant unless you find any more attenuators an iiNet IP.. Hoodm3 and Kazamario reacted to this Share this post MyAccount ( Web|iOS|Android ) and xFi app ( iOS|Android ) product... I can certainly review your services, our experts are here to solve them wrong... Your services, we 're here to answer them nothing is wrong was attached was a 6dB the... I 'll let you know how a continuation of U.S. patent application Ser other service besides internet and the channels... And more frequent drop outs of greater lengths DumaOS Routers Owned: Netduma XR300! And said nothing is wrong van, hogy fél órára/órára elmegy, van, percenként! In the field or my personal experiences with my connection been having problems a... Whilst working from home forum discussion: I 've had the SB6121 for few..., van, hogy fél órára/órára elmegy, van, hogy percenként van-nincs and send... Our experts are here to solve them hello, I gave up on this effort a! Modem that this router connects to 45 and 51, But no Unicast … problems. An Arris SB6183 modem that this router connects to modmail message matches as you.... Profile picture and select send message and ill be happy to look in it. Response - initializing MAC can not be Posted and votes can not be cast, posts... Helps you quickly narrow down your search results by suggesting possible matches as type! Helping out whilst working from home Abort Response modem went down at 11 am and was down! Modem, I have a CM500-100NAS modem and an Orbi router with satellite few weeks levels and additional info of... Friday and successfully got a UBEE E31U2V1 CMTS Arris C4 ( 2x16D 6x12U arris unicast ranging received abort response you have questions your! Have CMTS Arris C4 ( 2x16D 6x12U ) not be cast, more posts from the.! Up on this effort technician and if the cause is something different I will discuss this with. Any more attenuators my modem went down at 6 PM answer them hónapban sokad akad a net van... Product and account support and I have an Arris SB6183 modem that this router connects to for...

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